Privacy policy

Any privacy policy must be tailored to the data that is specifically collected on the website. Details can be found in sections 2.6 and 10.2.2. The following sample is based on an online shop with the option of opening a customer account. There is an instruction about scoring. In addition, log files, newsletter ordering, cookies, social plug-ins, tracking with Google Analytics and various targeting measures are taken into account. The data protection declaration is based on the legal situation prior to the entry into force of the General Data Protection Regulation in May 2018, after which adjustments will be necessary at the latest.

Preface

We, Bilinga Education GmbH, Am Müggelpark 19, 15537 Gosen-Neu Zittau, Germany, (hereinafter referred to as the “Company”) are the operators of the website accessible at. www.bilinga-education.com. We are responsible for the collection, processing and use of your personal data within the meaning of the Federal Data Protection Act. In addition, we are providers within the meaning of the Telemedia Act when you visit our website in general and our shop in particular.
The protection of our customers’ data is very important to us. In the following, we inform you which personal data is collected from you and stored when you visit our website, use our shop or use services offered via the website. You will also receive information on how your data is used and what rights you have with regard to the use of your data. If you have any questions, you can contact our data protection officer at any time by e-mail: datenschutz@bilinga-education.com.

1.Data collection when visiting the website

When merely visiting our site
You can visit our website without revealing your identity. Your browser only automatically sends information to the server of our website. This information is stored in a log file. The following information is collected without your intervention and stored until it is automatically deleted:

  • the IP address of the requesting computer,
  • the date and time of access,
  • the name and URL of the file accessed,
  • the website from which the access was made (referrer URL),
  • the browser you use and, if applicable, the operating system of your computer as well as the name of your access provider.
    This data is collected and processed for the purpose of enabling the use of our website (connection establishment) and ensuring system security and stability, as well as for the technical administration of the network infrastructure. Apart from that, we only evaluate the information in the event of a payment default. In all other cases, we do not draw any conclusions about your person. In addition, we use cookies and tracking tools when you visit our website. You can find more detailed explanations on this below under points 3 and 4. We provide information on the targeting methods we use under point 5. You can find information on the social plug-ins we use under point 6.

When registering for our newsletter

If you have consented, your e-mail address will be used to send you our newsletter or other information about our offers on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address. In addition, you can voluntarily provide your surname and first name so that we can address you directly in a personalised manner with the newsletter. You can unsubscribe at any time, e.g. via a link at the end of each newsletter or by e-mail to datenschutz@bilinga-education.com.
When using the contact form
You can send us general enquiries using the contact form provided on our site. In doing so, it is mandatory to provide a valid e-mail address. Further information can be provided voluntarily. This data is collected in order to know from whom an enquiry originates and to be able to answer it in the way you wish (by post, telephone or e-mail.

  1. passing on data to third parties We only pass on your data to third parties if we are entitled to do so by law or if you give us your consent. For the fulfilment of the contract Insofar as this is legally permissible and necessary for the performance of the contractual relationship with you, your personal data will be passed on to third parties. This includes, in particular, the forwarding to shipping companies for the purpose of delivering goods ordered by you or to payment service providers or credit institutions in order to carry out the payment process. The data passed on may only be used by the third party for the purpose of passing it on. For other purposes In addition, we will only pass on your personal data to third parties if you have expressly consented to this or if there is a legal obligation to do so or if the transfer is necessary to enforce proven legal claims by third parties and there is no reason to assume that you have an overriding interest worthy of protection in not having your data passed on.

  2. cookies We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website or that you have already logged into your customer account. These are automatically deleted after you leave our site. In addition, we also use temporary cookies for the purpose of user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see section 4) as well as to display information specially tailored to you (see section 5). These cookies enable us to automatically recognise that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time. Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

  3. Google Analytics
    For the purpose of demand-oriented design and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Inc. (“Google”). In this context, pseudonymised usage profiles are created and cookies (see point 3) are used. The information generated by the cookie about your use of this website, such as

  • Browser type/version,
  • operating system used,
  • Referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of the server request,
    are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.
  1. Targeting
  • Onsite targeting Our website uses cookies to collect and analyse information in order to optimise advertising. This information includes, for example, details of which of our products you were interested in. The collection and evaluation is exclusively pseudonymous and does not enable us to identify you. In particular, the information is not combined with personal data about you. On the basis of this information, we can show you offers on our website that are specifically geared to your interests, as these result from your previous user behaviour. The cookie is automatically deleted after 30 days. If you do not wish to receive interest-based advertising on our website, you can prevent this by making the appropriate cookie settings in your browser. **Re-targeting
    We also use re-targeting technologies from Google. This enables us to tailor our online offer to make it more interesting for you. For this purpose, a cookie is set with which interest data is collected using pseudonyms. This information is used to display interest-related advertisements about our offers on our partners’ websites. No personal data is stored and no usage profiles are merged with personal data about you. You can prevent re-targeting by selecting the appropriate cookie setting in your browser.
    Affiliates
    We work together with advertising partners to make the online offer on our site even more interesting for you. For this purpose, cookies are also set by our advertising partners when you visit our site (so-called third-party cookies). In the cookies of our advertising partners, information is also stored using pseudonyms about your user behaviour and your interests when you visit our site. In some cases, information is also collected that was obtained on other sites before you visited our site. Based on this information, you will be shown interest-related advertisements from our advertising partners. No personal data is stored and no usage profiles are merged with personal data about you. You can prevent the interest-based advertising of our advertising partners by selecting the appropriate cookie setting in your browser.
  1. Social Media Plug-ins
    We use social plug-ins from the social networks Facebook, Google+ and Twitter on our website. The responsibility for data protection-compliant operation is to be ensured by their respective providers. We integrate these plug-ins in such a way that user data protection is guaranteed as comprehensively as possible.
    **Facebook Our website uses so-called plug-ins of the social network Facebook, which is offered by Facebook Inc. The Facebook plug-ins are marked with a Facebook logo or the addition “Like” or “Share”. An overview of the Facebook plug-ins and their appearance can be found at https://developers.facebook.com/docs/plugins. When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plug-ins, for example by clicking the “Like” button, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy: http://www.facebook.com/policy.php. If you do not want Facebook to assign the information collected about your visit to our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plug-ins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).
    Google+
    Our website uses so-called plug-ins of the social network Google Plus, which is offered by Google Inc. The plug-ins are recognisable, for example, by buttons with the sign “+1” on a white or coloured background. You can find an overview of the Google plug-ins and their appearance here: https://developers.google.com/+/plugins. When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to Google’s servers. The content of the plug-in is transmitted by Google directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile on Google Plus or are not currently logged in to Google Plus. This information (including your IP address) is transmitted by your browser directly to a Google server in the USA and stored there. If you are logged into Google Plus, Google can directly assign your visit to our website to your Google Plus profile. If you interact with the plug-ins, for example by clicking the “+1” button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google Plus and displayed there to your contacts. For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google’s privacy policy: http://www.google.com/intl/de/+/policy/+1button.html. If you do not want Google to assign the information collected about your visit to our website directly to your profile on Google Plus, you must log out of Google Plus before visiting our website. You can also completely prevent the loading of Google plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

Twitter
Plug-ins of the short message network Twitter Inc. are also integrated on our website. You can recognise the Twitter plug-ins (“Twitter” button) by the Twitter logo (a white bird on a blue background) and the addition “Twitter”. When you call up a page of our website that contains such a plug-in, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you have visited our site with your IP address. If you click the Twitter button while you are logged into your Twitter account, you can link the content of our pages on your Twitter profile. This enables Twitter to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found at http://twitter.com/privacy. If you do not wish Twitter to be able to associate your visit to our pages, please log out of your Twitter user account. 7 Information, correction, blocking, deletion.
You have a right to information regarding the personal data we have stored about you and a right to correct incorrect data as well as a right to block or delete it. For information about your personal data, to arrange for incorrect data to be corrected or for it to be blocked or deleted, and for further questions about the use of your personal data, please send us an e-mail to datenschutz@bilinga-education.com.
You can also reach us at:
Address: Bilinga Education GmbH, Am Müggelpark 19, 15537 Gosen-Neu Zittau.
Phone: +49 3362 509 83 50
8. Data security
All data transmitted by you personally, including your payment data, is transferred using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard that is also used, for example, in online banking. You can recognise a secure SSL connection by the s appended to the http (i.e. https://…) in the address bar of your browser or by the lock symbol in the lower area of your browser. We also use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments. 9. Updatedness and changes to this data protection declaration.
This data protection declaration is currently valid and has the status Bilinga Education GmbH. Due to the further development of the website or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on our website under Bilinga Education GmbH.